gig.tools

Support

Discord Community

Our Discord server is the fastest way to get help. Join our community of audio professionals where you can ask questions, share ideas, and get support directly from our team.

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Email Support

For private inquiries, licensing questions, or business matters, please reach out to our support team directly via email.

Email Support

Frequently Asked Questions

Do your apps work with all DiGiCo consoles?

Yes, our apps are compatible with all DiGiCo SD and Quantum series consoles. Some features may vary depending on the specific console model and software version.

How do I connect my device to the console?

Your device needs to be on the same network as the console. Most users connect via the console's built-in WiFi or through a network switch. Detailed setup instructions are provided in each app.

Are updates free?

Yes, all updates within the same major version number are free. For example, if you purchase version 1.0, all 1.x updates will be free.

Do you offer educational discounts?

Yes, we offer discounts for educational institutions. Please contact us via email for more information about our educational licensing options.